Cookie Policy

This Cookie Policy explains how Hallmark Casino uses cookies and similar technologies on our website at “/cookie-policy” (the “Site”). It also explains the choices you have to control cookies and how those choices may affect your experience.

By using the Site, you agree that we can place and use cookies as described below, unless you choose to disable them through your browser settings or any cookie preference tools we may provide.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the Site recognize your browser, remember certain settings, and understand how people use pages and features.

Some cookies are set by us (first-party cookies). Others are set by companies we work with (third-party cookies), like analytics or security providers.

The Real Reasons We Use Cookies (Functionality, Security, and More)

We use cookies to support key Site operations and to improve your experience, including:

• Making the Site work properly and load reliably
• Keeping the Site secure and helping prevent fraud or abuse
• Remembering preferences, like language and certain display settings
• Understanding which pages are useful, which features players use most, and where performance can be improved
• Measuring marketing performance, where permitted, so promotions and content stay relevant

We do not use cookies to guarantee outcomes in real-money play, and cookies do not change game odds.

The Main Types of Cookies You May See on Our Site

Different cookies do different jobs. The categories below are commonly used across regulated online gaming and informational sites.

“Must-Have” Essential Cookies

Essential cookies are required for the Site to function. They help with things like:

• Site navigation and core page functionality
• Session management (so the Site can remember you as you move between pages)
• Security features and basic fraud prevention
• Load balancing and stability

If you block essential cookies, the Site may not work correctly, and certain pages or features may fail to load.

Functional Cookies That Remember Your Preferences

Functional cookies improve convenience and personalization. They may remember:

• Your settings and preferences (when available)
• Choices you make on the Site, so you do not have to re-select them each time

Disabling these cookies may make the Site feel less personalized, but it should still be usable.

Performance and Analytics Cookies That Help Us Improve

Performance cookies (including analytics cookies) help us understand how visitors use the Site. They can show us:

• Which pages get visited most
• How long pages take to load
• Whether users run into errors
• General usage patterns that help us improve design and content

These cookies are focused on improving performance and user experience, not identifying you by name.

Marketing Cookies (Used Only Where Allowed)

Marketing cookies may be used to measure advertising performance and, in some cases, to show more relevant content. For example, they can help us understand whether a campaign led someone to visit the Site.

Where required by law, marketing cookies are only used after you give consent through a cookie banner or preference tool (if available in your location).

Third-Party Cookies and Services

Some cookies may be placed by third-party services that support site operations, measurement, fraud prevention, or embedded tools. These third parties may collect information about your device and browsing activity over time and across different websites, depending on their own settings and policies.

Common examples of third-party categories include:

• Analytics providers (to measure traffic and page performance)
• Security and fraud-prevention services (to help protect the Site)
• Advertising and attribution partners (where enabled and permitted)

Third-party cookies are controlled by those third parties, not by us. If you want to limit them, you can do so through your browser controls (details below).

Your Cookie Choices: How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers let you:

• View what cookies are stored
• Delete cookies from your device
• Block all cookies or block cookies from specific sites
• Block third-party cookies
• Set rules for cookies on a site-by-site basis

If you delete cookies, you may need to reselect preferences the next time you visit. If you block cookies entirely, some Site features may not work as intended.

To adjust settings, look for “Privacy,” “Security,” or “Cookies” in your browser’s settings menu. The steps vary by browser and device.

How Cookie Controls Can Change Your Site Experience

Your cookie preferences can affect functionality. For example:

• Blocking essential cookies can break navigation, prevent pages from loading correctly, or interfere with security checks
• Blocking functional cookies may remove convenience features, like remembered preferences
• Blocking analytics cookies reduces our ability to fix performance issues quickly
• Blocking marketing cookies may mean content and promotions are less relevant

Consent, Where It Applies

When required, we will request your consent for non-essential cookies (such as analytics and marketing cookies). If a cookie banner or preference center is available, you can use it to manage your choices.

You can also withdraw consent at any time by changing your browser settings to block or delete cookies.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the content on this page, and the updated version will apply from the time it is posted.

If you want more context on how we handle personal information more broadly, you can also review our main Hallmark Casino page for related policy links and platform details.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or want help understanding cookie choices, contact our support team:

Email: support@hallmark-casino.com Phone: 888-480-7999

If you choose to play online, remember to gamble responsibly, use available limits and time-out tools where offered, and only play with money you can afford to lose.